Return & Refund Policy

Daybucks is a product of Hanaa IT Solutions LLP.

Perishable Goods/Items

Meat and Seafood

• Refund is eligible only for the items which are delivered and found in spoiled or non-consumable condition by the buyer/consumer.
• The buyer/consumer should report to the Daybucks support team within 15 min of the goods/items received.
• The buyer should send order number, description and picture of the damaged item to the WhatsApp: 7013213143
• Requests received shall be processed and order amount shall be refunded within 2-3 business days.

Vegetables and Fruits

• Refund is eligible only for the items which are delivered and found in spoiled or non-consumable condition by the buyer/consumer.
• The buyer/consumer should report to the Daybucks support team within 15 min of the goods/items received.
• The buyer should send order number, description and picture of the damaged item to the WhatsApp: 7013213143
• Requests received shall be processed and order amount shall be refunded within 2-3 business days.

Milk and Dairy products

• Refund is eligible only for the items which are delivered and found in spoiled or non-consumable condition by the buyer/consumer.
• The buyer/consumer should report to the Daybucks support team within 15 min of the goods/items received.
• The buyer should send order number, description and picture of the damaged item to the WhatsApp: 7013213143
• Requests received shall be processed and order amount shall be refunded within 2-3 business days.

Cooked Food and other Eatables

• Refund is eligible only for the items which are delivered and found in spoiled or non-consumable state by the buyer/consumer.
• The buyer/consumer should report to the Daybucks support team within 15 min of the goods/items received.
• The buyer should send order number, description and picture of the damaged item to the WhatsApp: 7013213143
• Requests received shall be processed and order amount shall be refunded within 2-3 business days.

Non-Perishable Goods/Items

• Refund is eligible only for the items which are delivered and found in damaged state by the buyer/consumer.
• The buyer/consumer should report to the Daybucks support team within 2 hours of the goods/items received.
• The buyer should send order number, description and picture of the damaged item to the WhatsApp: 7013213143   Mail: support@daybucks.in
• Requests received shall be processed and order amount shall be refunded within 2-3 business days.

Non-Refundable Items

Goods/Items which are delivered correctly and in good condition are not eligible for a refund.

Cancellations

• Orders can be cancelled only before the dispatch of the Product(s) ordered.
• Cancellations shall not be allowed once the Order is dispatched.
• Refunds are provided only for products that are spoiled/damaged.

Important Note

• Post the time mentioned for specific goods/items refund shall not be processed. i.e., buyer/consumer should report within the time period mentioned respectively.
• Daybucks reserves the right to change/amend/add/delete/modify this Policy in whole or in part, at any point of time without prior reason whatsoever.
• The buyer/consumer is advised to check for any such change/amendment/addition/deletion/modification regularly.
• The buyer/consumer hereby unconditionally agrees to all such changes/amendments/additions/deletions/modifications.

Daybucks is a product of Hanaa IT Solutions LLP.

www.daybucks.in website is completely owned and maintained by Hanaa IT Solutions LLP.